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Services (based on the Everly & Mitchell Model)

Pre-Crisis Education

This is designed in anticipation of and preparation for a crisis. It
includes stress management education, stress resistance awareness, and
crisis mitigation training for both individuals and organizations. These
are scheduled at a mutually agreeable time, usually in an evening and can
run 1-3 hours and be tailored for a small or large audience. CEU credits are
generally available for these trainings.

Crisis Management Briefing (CMB)
This intervention is event driven. It is designed to be used with large
groups of peers which may range in size from 10 to 300 individuals at one
time. It is designed for use both immediately after the crisis and in the
days ensuing the incident. The intervention is designed to be highly
efficient, delivering information about the situation and taking only
between 45 and 75 minutes to implement.

Demobilization
This intervention is event driven. It is best in large groups. It is
designed for use both immediately after the crisis and often during the
crisis, usually on site or in the vicinity of the event, before emergency
responders are dismissed to provide decompression and information to
responders in large group.

Defusing
This intervention is usually symptom driven. The event has just occurred
and workers are upset. It is best in small groups. A 3-phase, structured,
small group discussion is provided within 12 hours of a crisis , for
purposes of assessment, triaging, and acute symptom mitigation.

Debriefing
This intervention is also symptom driven. It is best in small groups. a
7-phase, structured group discussion is usually provided generally within 1
to 10 days post crisis. It is designed to mitigate acute symptoms, assess
the need for follow-up, and if possible, to provide a sense of post-crisis,
psychological closure.1 to 7 days after the crisis, to facilitate closure.

Peer to Peer
This intervention is often symptom driven, but may identify cumulative
exposure to critical incidents. It is designed to be used anytime and
anywhere. It is a post incident response designed to "hash out" issues with
a trained peer who may have been in a similar position. It focuses on
assessment and mitigation of acute symptoms.

[From: Everly, G. & Mitchell, 3. 1997; Critical Incident Stress Management
(CISM). A New Era and Standard of care in Crisis Intervention. Ellicot
City, MD: Chevron Publishing.]

[From: Everly, G. 2000; Crisis Management Briefings (CMB): Large Group
Crisis Intervention in Response to Terrorism, Disaster, and Violence;
International Journal of Emergency Mental Health; 2000, p.53-57]

© 2006 Central Massachusetts Critical Incident Stress Management Team. All rights reserved.
Fire District 1 - Cape & Islands CISM Team - Call Out (800) 352-7141 Fire District 1 - Cape & Islands CISM Team - Call Out (800) 352-7141 Fire District 1 - Cape & Islands CISM Team - Call Out (800) 352-7141 Fire District 2 - Plymouth County CISM Team - Call Out (508) 747-1779 Fire District 3 & 4 - Bristol/Norfolk CISM Team - Call Out (508) 285-5380 Fire District 3 & 4 - Bristol/Norfolk CISM Team - Call Out (508) 285-5380 Fire District 5 - PFFM District 5 CISM Team - Call Out (413) 261-3110 Fire District 6 & 15 - Greater Lowell / Chelmsford CISM Team - Call Out (978)250-5267 Fire District 6 & 15 - Greater Lowell / Chelmsford CISM Team - Call Out (978)250-5267 Fire District 7 - Central Mass CISM Team - Call Out (508) 387-0937 Fire District 8 - Montachusetts CISM Team - Call Out (978) 632-3518 Fire District 9, 10, 11, & 12 - Western Mass CISM Team - Call Out (413)586-6065 Fire District 9, 10, 11, & 12 - Western Mass CISM Team - Call Out (413)586-6065 Fire District 9, 10, 11, & 12 - Western Mass CISM Team - Call Out (413)586-6065 Fire District 9, 10, 11, & 12 - Western Mass CISM Team - Call Out (413)586-6065 Fire District 13 - Metro Boston Area CISM Team - Call Out (781) 756-2000 Fire District 14 - Concord / Carlisle - Call Out (978) 369-1442